Practice areas · VII

Banking Law in Tenerife & Fuerteventura

Floor clauses, mortgage costs, revolving cards — claims over unfair bank charges, reviewed honestly and pursued properly.

The practice

Banks don't always play fair.

Scope

What we handle

  • Floor-clause claims — even on repaid mortgages
  • Mortgage set-up costs: notary, registry, valuation
  • Revolving-card debt and usury-level interest
  • IRPH mortgage reviews and refund claims
  • Early-repayment penalties and multi-currency loans
  • Mis-sold shares, bonds and complex products
  • Loan renegotiation with your bank, on equal terms
  • Defence against foreclosure proceedings

We review your mortgage, loans and cards for abusive clauses and pursue the recovery of amounts you were wrongly charged — through negotiation where possible, and the courts where necessary.

We act for both consumers and businesses against banks and financial institutions, combining a detailed audit of your contracts with the case law of the Spanish Supreme Court and the European Court of Justice to build the strongest possible claim. Most of our banking clients bought or refinanced property in the Canary Islands — many from abroad — and we handle their claims end to end from our offices in Costa Adeje, Tenerife and Corralejo, Fuerteventura.

When a claim goes to court, we litigate where you are: the courts of Arona and Granadilla de Abona for Tenerife South, Puerto del Rosario for Fuerteventura, and the provincial courts of Santa Cruz de Tenerife and Las Palmas on appeal. Local procedure, first-hand.

Is this you?

Three stories we hear every week.

"Euribor fell for years — but my monthly payment never did."
→ That is what a floor clause looks like — and it can be challenged.
"When I signed my mortgage, the bank made me pay every single fee — notary, registry, valuation."
→ Much of that may be recoverable, even years later.
"I pay my card every month and the debt never gets smaller."
→ Revolving credit. Courts have voided thousands of these.
Method

How we work

01ConsultationWe listen to your situation and review the documents, in person or online.
02Strategy & quoteWe set out your options and agree a clear plan and fee before starting.
03RepresentationWe act for you in negotiations and before the courts or authorities.
04ResolutionWe pursue the best outcome we can and keep you informed at every step.
Every case is different. We'll assess yours honestly, explain your options in plain language, and agree a clear plan and fee before any work begins.
Olga Caballero, founder and lawyer
Who takes your case

Olga Caballero

Founder & Lawyer — Costa Adeje · Corralejo

Advising international clients across the Canary Islands since 1998, in person and by video. Banking claims are reviewed by her personally: the audit of your contracts, the strategy and the fee are agreed with the lawyer who will argue your case — not passed down the line.

Español · English · Deutsch · Русский · Italiano

Five languages spoken in-house — and live-translated video for five more.

Olga Caballero Martel · Colegiada nº 2805, Ilustre Colegio de Abogados de Las Palmas.

Meet the team
25+Years of practice
2Offices, two islands
10Working languages
1Team behind every case
What clients say

In their words

Highly recommend. Our main contact provided excellent communication, detailed explanation of what was needed and why. All made very simple — no issues.
★★★★★Michael GodwinGoogle review
Absolutely brilliant. I had been struggling in a dispute with a private health company. It took less than an hour for Olga to resolve it. Thank you.
★★★★★Susan ParkerGoogle review
Professional help across a whole range of legal matters — and in several languages.
★★★★★Robeers MichelGoogle review · translated
Start today

Write to us — or book a consultation.

Questions

Banking claims — what clients ask first.

Can I still claim for a floor clause (cláusula suelo)?

In most cases, yes. The action to declare an abusive clause void is not subject to an expiry date, so even older mortgages — including ones you have already repaid — can be worth reviewing. We tell you plainly whether yours qualifies.

What documents do I need to start?

Your mortgage deed (escritura) and bank statements are usually enough for a first assessment. If you don't have them, we can help you request copies from the notary or your bank.

Do I have to be in Spain to claim?

No. Many of our banking clients live abroad. With a power of attorney we handle the whole claim — and we keep you informed by email and video call, in your own language.

What happens if the bank refuses to negotiate?

We take the claim to court. In consumer cases the costs rules frequently favour the claimant when the clause is declared abusive — we explain the realistic scenarios before you decide.

Prefer to call?

Tenerife — Costa AdejeSpanish · English · Russian (+34) 922 717 135
Fuerteventura — CorralejoSpanish · English · Italian · Russian (+34) 928 537 200
Send us an emailWrite in your own language — the team works in ten. [email protected]

Unsure if your bank owes you money?

Book a consultation in person or by video — a clear, honest reading of your case in your own language, and a plan and fee agreed before any work begins.

Book a consultation